Fares

  • Fares, online check-in and other information
    • Where and how does Air Dolomiti distribute its products? GDS and Markets

      Air Dolomiti is on all the main GDS used by travel agents: Amadeus, Sabre and Galileo. 
      Our BSP distribution markets are: Italy, Germany, Austria, Switzerland and Russia.
      In the United States our products are available through US ARC.
    • What commission does Air Dolomiti offer on fares?

      Air Dolomiti (EN/101) became a participating ARC carrier with operational sales validity as of 1st November 2014 (PED 01/11/14).

      Agents in Italy receive a 0,1% commission in BSP on sales.
      For agents in Germany, Austria and Switzerland Air Dolomiti offers a commission of 0%.

      In the United States Air Dolomiti distributes through US ARC and the commission is 0%.
      Standard practise is to nominate agents through a competitive process, however all ARC agents are automatically considered Air Dolomiti agents. Air Dolomiti accepts cash payments and Diners, UATP, Discover, Visa, American Express and Mastercard cards.
       
    • How can I request the Air Dolomiti plate?

      You can request the activation of the Air Dolomiti plate (EN-101) by sending an e-mail to unetcom@airdolomiti.it complete with the name of the travel agency and IATA code.
    • What fares does Air Dolomiti offer?

      FARE CONDITIONS VALID STARTING FROM 1st JANUARY 2020
       
      The new Air Dolomiti pricing concept, harmonized with Lufthansa Group, offers 5 fare types: LIGHT, CLASSIC and FLEX for the Economy class, SAVER and FLEX for the Business class.

      ECONOMY LIGHT
      •    Fare basis: it starts with the booking class and contains the words LGT (e.g.: YEULGTP9)
      •    Class: Economy
      •    Baggage regulations: 1 piece of carry-on baggage weighing up to 8kg (55x40x20cm)
      •    Rebooking: not possible

      ECONOMY CLASSIC​
      •    Fare basis: it starts with the booking class and contains the words CLS (e.g.: YEUCLSP9)
      •    Class: Economy
      •    Baggage regulations: 1 piece of carry-on baggage weighing up to 8kg (55x40x20cm) + 1 piece of hold luggage up to 23 kg
      •    Seat reservation: included for the standard seats (exit row seats: always chargeable)
      •    Rebooking: possible paying a penalty fee

      ECONOMY FLEX 
      •    Fare basis: it starts with the booking class and contains the words FLX (e.g.: YEUFLXP9)
      •    Class: Economy
      •    Baggage regulations: 1 piece of carry-on baggage weighing up to 8kg (55x40x20cm) + 1 piece of hold luggage up to 23 kg
      •    Seat reservation: included for the standard seats (exit row seats: always chargeable)
      •    Rebooking: possible, included in the fare
      •    Refund: possible paying a fee

      BUSINESS SAVER (it could not be available for every class)
      •    Fare basis: it starts with the booking class and contains the words BXX (e.g.: ZEUBXXP9)
      •    Class: Business (access to lounge permitted)
      •    Baggage regulations: 2 pieces of carry-on baggage, each one weighing up to 8kg (55x40x20cm) + 2 pieces of hold luggage, each one up to 32 kg
      •    Priority Boarding included
      •    Seat reservation in advance included, with free seat abreast
      •    Rebooking: not possible
      •    Refund: not possible

      BUSINESS FLEX​
      •    Fare basis: it starts with the booking class and contains the words BUZ (e.g.: ZEUBUZP9)
      •    Class: Business (access to lounge permitted)
      •    Baggage regulations: 2 pieces of carry-on baggage, each one weighing up to 8kg (55x40x20cm) + 2 pieces of hold luggage, each one up to 32 kg
      •    Rebooking: possible, included in the fare
      •    Refund: possible, included in the fare
      •    Priority Boarding included
      •    Seat reservation in advance included, with free seat abreast


      For further information click here.

      For all the tickets issued between 1st July and 31th December 2019 click here.
      For all the tickets issued until 30th June 2019 click here.
       
       
    • What Interline (IET) and Codeshare agreements does Air Dolomiti have with other airlines?

      Air Dolomiti has numerous interline and codeshare agreements with some of the world’s major airlines.
      See the list of current agreements below:

      IET:
      Air Baltic (BT)
      Air Canada (AC-014)
      Air China (CA-999)
      All Nippon Airways (NH-205)
      Austrian Airlines (OS-257)
      Brussels Airways (SN-082)
      China Airlines (CI)
      Condor (DE-881)
      Eurowings (EW/104)
      Germanwings (4U/051)
      LOT Polish Airlines (LO/LOT 080)
      Lufthansa (LH-220)
      Scandinavian Airlines (SK-117)
      Siberia Airlines (S7-421)
      Singapore Airlines (SQ-618)
      South African Airways (SA-083)
      Swiss International Airline (LX-724)
      Thai Airways International (TG-217)
      United Airlines (UA-016)

      CODESHARE:
      All Nippon Airways (NH-205)
      Air China (CA-999)
      Lufthansa (LH-220)
      United Airlines (UA-016)

      Use the following input codes to check agreements in your GDS:
      AMADEUS: TGAD-EN
      SABRE: WETP*EN
      GALILEO: DT/IAT/DIS*EN 
    • Are there reductions for certain categories of passengers?

      Reductions apply for the following categories of passengers: child, infant and travel agents.

      CHILD
      Reduction of 25% in all booking classes, in both Economy and Business class.
      If a child 12th birthday occurs during the journey (for example, he or she is under 12 on the outward flight, but over 12 on the return flight), then that child must pay the full adult fare from the day of his or her birthday onward. In other words, the child will benefit from a discount on the outward flight, but must pay the full fare on the return flight. Bookings must be made bearing in mind the age of the child when travelling.

      INFANT
      A reduction of 90% on the fare in all booking classes, in both Economy and Business class. 
      If the infant’s 2nd birthday occurs during the journey (for example, if the infant is less than 2 years old on departure and has another birthday before he or she flies home), from the day of its birthday, a seat must be booked for the child for the return journey. In other words, the fare for the outward journey will be charged as an infant fare, while the return journey will be charged as a child fare.  Bookings must be made bearing in mind the age of the infant/child when travelling.

      TRAVEL AGENTS
      Discounted fares are available for travel agents. For further information and to request a quotation write to indoorsales@airdolomiti.it from an e-mail adress with the travel agency domain.
       
    • Can passengers check-in online?

      Yes, passengers can check-in online through the Air Dolomiti website: www.airdolomiti.eu up to 23 hours before take-off.
      They can choose the format of the boarding card: 
      a) as a printable .pdf  
      or
      b) in digital format on an iPhone or Android device. 

      However, it is also possible to check-in, absolutely free of charge, at the Air Dolomiti check-in desks in the airport prior to departure.

      If there are any technical problems with online check-in, passengers can, in any case, consult the Air Dolomiti Sales Center and ask for help.
  • Extra baggage and special requests
  • Reebokings and refunds
  • Group bookings
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