Fares

  • Fares, online check-in and other information
    • Where and how does Air Dolomiti distribute its products? GDS and Markets

      Air Dolomiti is on all the main GDS used by travel agents: Amadeus, Sabre and Galileo. 
      Our BSP distribution markets are: Italy, Germany, Austria, Switzerland and Russia.
      In the United States our products are available through US ARC.
    • What commission does Air Dolomiti offer on fares?

      Air Dolomiti (EN/101) became a participating ARC carrier with operational sales validity as of 1st November 2014 (PED 01/11/14).

      Agents in Italy receive a 0,1% commission in BSP on sales.
      For agents in Germany, Austria and Switzerland Air Dolomiti offers a commission of 0%.

      In the United States Air Dolomiti distributes through US ARC and the commission is 0%.
      Standard practise is to nominate agents through a competitive process, however all ARC agents are automatically considered Air Dolomiti agents. Air Dolomiti accepts cash payments and Diners, UATP, Discover, Visa, American Express and Mastercard cards.
       
    • How can I request the Air Dolomiti plate?

      You can request the activation of the Air Dolomiti plate (EN-101) by sending an e-mail to unetcom@airdolomiti.it complete with the name of the travel agency and IATA code.
    • What fares does Air Dolomiti offer?

      FARE CONDITIONS VALID STARTING FROM 1st JULY 2019
       
      The new Air Dolomiti pricing concept offers 5 fare types: PRESTO, ALLEGRO and ANDANTE for the Economy class, VIVACE and ADAGIO for the Business class.

      PRESTO
      •    Fare basis: it starts with the booking class and contains the words MCNG (e.g.: KMCNGWI9)
      •    Class: Economy
      •    Baggage regulations: 1 piece of carry-on baggage weighing up to 8kg (55x40x20cm)
      •    Rebooking: 50€ penalty fee per leg, each person + fare adjustment (within 48 hours before departure)

      ALLEGRO
      •    Fare basis: it starts with the booking class and contains the words MBAG (e.g.: KMBAGWI9)
      •    Class: Economy
      •    Baggage regulations: 1 piece of carry-on baggage weighing up to 8kg (55x40x20cm) + 1 piece of hold luggage up to 23 kg
      •    Cancellation possible for sickness, with medical certificate

      ANDANTE  (it could not be available for every class)
      •    Fare basis: it starts with the booking class and contains the words MFRE (e.g.: YMFREWI9)
      •    Class: Economy
      •    Baggage regulations: 1 piece of carry-on baggage weighing up to 8kg (55x40x20cm) + 1 piece of hold luggage up to 23 kg
      •    No restrictions changes: name change, date change, re-routing permitted (within 48 hours before departure)

      VIVACE
      •    Fare basis: it starts with the booking class and contains the words CJOY (e.g.: PCJOYWI9)
      •    Class: Business (access to lounge permitted)
      •    Baggage regulations: 2 pieces of carry-on baggage, each one weighing up to 8kg (55x40x20cm) + 1 piece of hold luggage up to 32 kg
      •    Priority Boarding included
      •    Seat reservation in advance included (with free seat abreast)
      •    Rebooking: 50€ penalty fee per leg, each person + fare adjustment (within 48 hours before departure)

      ADAGIO
      •    Fare basis: it starts with the booking class and contains the words CFUL (e.g.: PCFULWI9)
      •    Class: Business (access to lounge permitted)
      •    Baggage regulations: 2 pieces of carry-on baggage, each one weighing up to 8kg (55x40x20cm) + 1 piece of hold luggage up to 32 kg
      •    No restrictions changes: name change, date change, re-routing permitted (within 48 hours before departure)
      •    Refund permitted within 48 hours before departure
      •    Priority Boarding included
      •    Seat reservation in advance included (with free seat abreast)


      Please note, for all flights from/to MILAN MALPENSA, GRAZ and LINZ click here.

      For all the tickets issued until 30th June 2019 click here.
       
       
    • What classes do individual fares apply to?

       
      For bookings from 1st July 2019:

      VIVACE and ADAGIO:  J, C, D, Z, P​
      ANDANTE: Y, M, H, V, T (for the routes FLRMUC/VRNMUC dedicated classes may differ, please check GDS)
      PRESTO and ALLEGRO: Y, B, M, U, H, Q, V, W, S, T, L, K
       
      For bookings until 30th June 2019:
      Emotion: J, C, D, Z, P
      Plus and Light: Y, B, M, U, H, Q, V, W, S, T, L, K

      For bookings in Economy class, passengers may choose the ‘Light’ or ‘Plus’ version and the input code of the quote will depend on what GDS is being used (Amadeus*, Sabre* or Galileo*).
    • What Interline (IET) and Codeshare agreements does Air Dolomiti have with other airlines?

      Air Dolomiti has numerous interline and codeshare agreements with some of the world’s major airlines.
      See the list of current agreements below:

      IET:
      Air Baltic (BT)
      Air Canada (AC-014)
      Air China (CA-999)
      All Nippon Airways (NH-205)
      Austrian Airlines (OS-257)
      Brussels Airways (SN-082)
      China Airlines (CI)
      Condor (DE-881)
      Eurowings (EW/104)
      Germanwings (4U/051)
      LOT Polish Airlines (LO/LOT 080)
      Lufthansa (LH-220)
      Scandinavian Airlines (SK-117)
      Siberia Airlines (S7-421)
      Singapore Airlines (SQ-618)
      South African Airways (SA-083)
      Swiss International Airline (LX-724)
      Thai Airways International (TG-217)
      United Airlines (UA-016)

      CODESHARE:
      All Nippon Airways (NH-205)
      Air China (CA-999)
      Lufthansa (LH-220)
      United Airlines (UA-016)

      Use the following input codes to check agreements in your GDS:
      AMADEUS: TGAD-EN
      SABRE: WETP*EN
      GALILEO: DT/IAT/DIS*EN 
    • Are there reductions for certain categories of passengers?

      Reductions apply for the following categories of passengers: child, infant and travel agents.

      CHILD
      Reduction of 25% in all booking classes, in both Economy and Business class.
      If a child 12th birthday occurs during the journey (for example, he or she is under 12 on the outward flight, but over 12 on the return flight), then that child must pay the full adult fare from the day of his or her birthday onward. In other words, the child will benefit from a discount on the outward flight, but must pay the full fare on the return flight. Bookings must be made bearing in mind the age of the child when travelling.

      INFANT
      A reduction of 90% on the fare in all booking classes, in both Economy and Business class. 
      If the infant’s 2nd birthday occurs during the journey (for example, if the infant is less than 2 years old on departure and has another birthday before he or she flies home), from the day of its birthday, a seat must be booked for the child for the return journey. In other words, the fare for the outward journey will be charged as an infant fare, while the return journey will be charged as a child fare.  Bookings must be made bearing in mind the age of the infant/child when travelling.

      TRAVEL AGENTS
      A discount of 20% is applicable on the lowest available fare (taxes and surhcarge excluded) for 1 travel agent + 1 companion.
      The request for the quotation should be sent to salescenter@airdolomiti.it from an e-mail adress with the travel agency domain. For the tickets issued by Air Dolomiti Sales Center a tax of 5€ per leg, each passenger, could be applied.
       

       
    • Can passengers check-in online?

      Yes, passengers can check-in online through the Air Dolomiti website: www.airdolomiti.eu up to 23 hours before take-off.
      They can choose the format of the boarding card: 
      a) as a printable .pdf  
      or
      b) in digital format on an iPhone or Android device. 

      However, it is also possible to check-in, absolutely free of charge, at the Air Dolomiti check-in desks in the airport prior to departure.

      If there are any technical problems with online check-in, passengers can, in any case, consult the Air Dolomiti Sales Center and ask for help.
  • Extra baggage and special requests
  • Reebokings and refunds
  • Group bookings
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